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Privacy Policy

Updated on 2-2-22

This Privacy Policy applies to the information that we collect when you visit Otho Studio's website (othostudio.com & shop.othostudio.com) and other websites that we own or control and link or refer to this Privacy Policy (the "Site" or “Sites”). We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection And Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Information").

If you choose to identify yourself (or otherwise provide us with Personal Information) when you use our Site:

-We will collect (and may retain) any personally identifying information, such as your name, street address, email address, and phone number, and any other information you provide. We will use this information to try to fulfill your request and may use it to provide you with additional information at a later time. We will not disclose such information to third parties, except as specified in this Privacy Policy.

-Illegal activity is not covered by our Privacy Policy. If your communication relates to a law enforcement matter, we may need to disclose information to appropriate law enforcement agencies.

We reserve the right to keep Personal Information, Log Data (see "Log Data" section), or any other necessary records for an unlimited period of time.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Sites ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Sites that you visit, the time and date of your visit, the time spent on those pages and other statistics.

We use Google Analytics to help operate our Sites more efficiently, to gather demographic information, and to monitor the level of activity of our Sites. For information on how Google uses data from sites that share information with Google, see https://www.google.com/policies/privacy/partners/. You can prevent the use of Google Analytics relating to your use of our Sites by downloading and installing the browser plugin available at this link: https://tools.google.com/dlpage/gaoptout?hl=en.

We use other third-party components to monitor and report activity on our Sites, for communication tracking as well as behavioral tracking. These third-party components help us improve our services, and in many cases Log Data is securely stored outside of our Sites and servers.

For optimal storage safety and security of Log Data, Otho Studio does not store or retain any Log Data on internal servers. We use trusted third-party providers for Log Data and Personal Information storage (such as Google and Amazon Web Services) and adhere to their individual Terms of Service policies.

Communication

We may use your Personal Information to contact you with information about orders, shipping, inquiries, marketing and promotions, website updates, policy changes, or any other matter we deem necessary for communication.

There are three primary ways Otho Studio may contact you:

-Email communication.

-Phone/SMS communication.

-Physical mail (including, but not limited to: USPS, UPS, FedEx, DHL).

If at any time you wish to stop receiving communication from Otho Studio, you may opt out.

-For mass email communication, you may opt out by clicking the link at the bottom of any email message we send.

-For direct/one-on-one email communication, you will need to respond to our email message informing us you wish to stop receiving communication.

-For Phone/SMS communication, you may opt out via text by texting "STOP" to 1-888-434-OTHO (6846).

-For physical mail communication, you may opt out by contacting us through our online contact form, including your first and last name, as well as the physical mailing address you wish to have removed from our list.

All opt out requests may take up to 20 business days to fully process. Submitting multiple opt out requests will not expedite the removal process.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site or Sites.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. (See Log Data section to learn how we store Personal Information.)

Fraud Prevention

Otho Studio reserves the right to cancel any order we believe may have been placed fraudulently or with the intent to commit fraud.

Otho Studio has taken specific steps to prevent order fraud before it happens, both for the protection of our company as well as our clients.  We have a zero tolerance policy for any communication that uses dishonest, unlawful, or threatening language.

If we do find fraudulent activity may have taken place (regarding orders, credit card chargebacks or shipments), we will report any unlawful actions to appropriate police jurisdictions, credit card providers, banks, financial institutions, payment processing services, shipping carriers as well as online database resources with information about the incident and perpetrator.

Restriction for Minors

Otho Studio does not conduct business with minors (children under the age of 18). If you are under 18, you may not use our Sites, communicate with us, submit any Personal Information or make any purchase through our online platforms (including, but not limited to our Sites, social media accounts or third-party services). Otho Studio reserves the right to refuse service or communication to anyone who is unable to provide age verification.

Changes To This Privacy Policy

This Privacy Policy is effective as of February 2, 2022 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of our Sites after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will provide notification by placing a prominent notice at the top of this Privacy Policy page.

Contact Us

If you have any questions about this Privacy Policy, please get in touch through our online contact form.